Check the request
Describe what you want to create
TROUBLESHOOTING
AI Image Generator Not Working — Troubleshooting guide
Fix stuck queues, rejected prompts, failed uploads and model errors with a clear troubleshooting flow.
TROUBLESHOOTING
Open support
Check the request, model, queue and status in order, then preserve the job ID before opening support.
Check queue and status
Model
Open a ticket
Queue
FAQ
What should I check first?
Check the request, model, queue and status in order, then preserve the job ID before opening support.
How do I tell a request problem from a queue problem?
Fix stuck queues, rejected prompts, failed uploads and model errors with a clear troubleshooting flow. Generation is a local browser preview in this prototype. Live models, accounts and billing are connected later.
When should I open a support ticket?
Check the request · Check queue and status · Open a ticket. Generation is a local browser preview in this prototype. Live models, accounts and billing are connected later.